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Este Cmap, tiene información relacionada con: PGC People Skills, PGC "People Skills" include People Management Skills, PGC Knowledge includes awareness that PGC interpersonal actions are supported by BPO management, Avoid worrying the local utility operators relates to Acting like you are in control, PGC "People Skills" have to be Learned, PGC "People Skills" play a key role in PGC job performance, Proper demeanor include Not getting upset, Proper demeanor include Acting like you are in control, Need to relate to people in a variety of contexts e.g., PGC training visits to other sites, Avoid worrying the local utility operators serves to Help mitigate LUO error, PGC "People Skills" include Proper demeanor, Helping local utility operators understand the situation is important because Operators' understanding makes PGC's job job easier, People Management Skills include skill at Avoid worrying the local utility operators, PGC "People Skills" include Need to relate to people in a variety of contexts, People WILL complain about PGC decisions, People Management Skills include skill at Helping local utility operators understand the situation, People Management Skills include skill at Knowing when to say "No!", PGC "People Skills" include Need to relate to a wide range of people/roles, PGC "People Skills" are facilitated by PGC Knowledge, Proper demeanor include Not raising your voice, Help mitigate LUO error e.g., Inappropriate tripping of Units