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Este Cmap, tiene información relacionada con: Demeanor, Avoid worrying the local utility operators relates to Need to act like you are in control, People Skills play a key role in PGC job performance, People Skills include People Management Skills, Help mitigate LUO error e.g., Inappropriate tripping of Units, Good may actually relieve stress, Telephone calls to PGC, Irrelevancies mean Having to "give lesons", Unnecessary traffic can be Good, Local utility operators may take Take a local view, Need to relate to a wide range of people/roles e.g., Local utility operators, People Management Skills include skill at Knowing when to say there's no time to talk, Unnecessary traffic can be Distractions, Needed information e.g., about Transmission System, Local utility operators can be Distractions, Irrelevancies e.g., Weather, People Skills include Proper demeanor, Avoid worrying the local utility operators serves to Help mitigate LUO error, Need to relate to a wide range of people/roles e.g., Top executives, Proper demeanor i.e., Need to help local utility operators understand the situation, Coworkers may change Transmission System