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This Concept Map, created with IHMC CmapTools, has information related to: Retain Activities segmented map, Employment ~30% Employment of choice, Gain experince in: Advise on Products and Services Provide accurate advice to customer using specialised product knowledge to meets the needs of customer, Gain experince in: Interact with Customers Resolve complaints according to store procedure, Gain experince in: Point of Sale Handling Procedures Complete customer orders, invoices and receipts accurately, Gain experince in: Merchandise Products Prepare display labels and price tickets for merchandise in accordance with store policy, Gain experince in: Perform Retail Finance Duties Compile and balance cash book transactions, Gain experince in: Perform Retail Finance Duties Reconcile invoices and delivery notes, Gain experince in: Advise on Products and Services Develop, maintain and convey product knowledge to staff, Gain experince in: Perform Stock Control Procedures Record all deliveries and discrepancies on store stock system according to store policy and procedure, Gain experince in: Minimise Theft Monitor stock, work area, customers and staff to minimise opportunities for theft, Gain experince in: Apply Safe Working Practices Identify designated personnel responsible for first aid and evacuation, Gain experince in: Work Effectively in a Retail Environment Apply store policy and procedure in regard to personal dress, presentation, hygiene and code of conduct, Gain experince in: Minimise Theft Check customers bags as required at point of sale according to legislative requirements, Gain experince in: Sell Products and Services Maximise sales opportunities, Gain experince in: Advise on Products and Services Follow store policies and procedures and industry codes of practice regarding selling products and services, Gain experince in: Minimise Theft Handle and secure cash according to store policy, Gain experince in: Point of Sale Handling Procedures Pack and wrap items efficiently to avoid damage, Gain experince in: Point of Sale Handling Procedures Maintain adequate supplies of wrapping, Gain experince in: Organise and Maintain Work Areas Promptly display signage in unsafe areas, Gain experince in: Operate Retail Technology Identify and report equipment faults to relevant personnel