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This Concept Map, created with IHMC CmapTools, has information related to: Servie Skills escan, Barriers completion rates Completion rates continue to be a concern to this industry, Barriers ???? geographical restrictions on course availability, Barriers ???? the availability of staff at junior or frontline level continues to be an area of great concern46, Barriers retention *Critical to the retention process is harnessing the potential of those employees who view their work in the industry as an ‘in the meantime’ job, to fully engage them in the industry as ‘career’ workers., Solutions retail *There will be continuous improvement of SIR07 Retail Services Training Package. Based on industry feedback, this continuous improvement project will include a review of the content of the current Training Package and scoping of the following areas. Merchandising Buying Franchising, barriers ???? *The sector does not see itself as a coherent entity., Solutions floristry SSA will be completing the review of the Floristry Training Package in 2010. The revised training package will include qualifications for the job roles of: -florist assistant -florist -senior florist and shop manager -floral designer, Hairdressing & Beauty ???? Solutions, Solutions ???? Development of e-Learning programs for rural/remote areas, Barriers ???? competition from other industries with more powerful and positive images pulls potential labour and talent away from this sector, Retail, wholesasale and personal services occupation by skill demand Pharmacy Sales Assistant Beautician Beauty therapist Nail Technician Hairdresser Retail manager Retail supervisor Front line manager Retail sales assistant Florist Funeral director (embalmer) Funeral director Emerging SKills hairdressing & beauty business planning marketing service packaging, merchandising and promotional strategies. human resource management finance IPL and laser massage, aromatherapy and reflexology Retail, Wholesale & Floristry Leadership and management skills Change Management, People Management Human resource management web-based customer service Business acumen Social Interaction Strategic Planning funeral services energy-efficient cremators Company website design tribute websites online condolence books online death registries ???? Retail, wholsale & Florsitry, *addressing the need for highly specialised services is to further develop existing staff or recruit additional staff to provide those services. ???? these specialist hairdressers are able to transfer their skills to other businesses within the industry., Funeral services ???? Barriers, Retail, wholesasale and personal services occupation by skill demand Pharmacy Sales Assistant Beautician Beauty therapist Nail Technician Hairdresser Retail manager Retail supervisor Front line manager Retail sales assistant Florist Funeral director (embalmer) Funeral director Emerging SKills hairdressing & beauty business planning marketing service packaging, merchandising and promotional strategies. human resource management finance IPL and laser massage, aromatherapy and reflexology Retail, Wholesale & Floristry Leadership and management skills Change Management, People Management Human resource management web-based customer service Business acumen Social Interaction Strategic Planning funeral services energy-efficient cremators Company website design tribute websites online condolence books online death registries ???? Funeral services, barriers keeping leaders in the industry *many leadership roles in the sport and recreation industry are filled by those who do so as part of their commitment to community involvement., Retail, wholsale & Florsitry ???? Barriers, barriers keeping leaders in the industry *The public image of the sector is seen to create a major impediment for both the development of professional leadership groups, as well as of a mature industry workforce from which to draw leaders., Barriers ???? With the reduced youth pool, hairdressing and beauty businesses need to look at other groups as sources of labour., Solutions ???? SSA worked with industry to develop a new model of recognition of prior learning, Barriers method of training delivery *employers are reporting that graduates from institute or wholly classroom-based programs do not have the equivalent skill depth and breadth as graduates from workplace-based programs (for instance, from apprenticeships).