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IT7420_Assign3_MJohnson.doc, A true performance concern ???? Determine appropriate instruction to be conducted either at a regularly-offered on-site course, or an off-site course, Or, are a supervisor requesting a solution to an observed action/behavior ???? From here, a determination is made whether the observation is:, Organizing Instructional Training Requests All requests are processed through the: Training Department, A procedural or misconduct concern ???? Not a training issue: Refer back to department for clarification or, to Employee Relations in the case of misconduct, Training Department Or, is this request for: Leadership Development and Instruction, Computer Instruction For known requests Training Approval Form for currently offered courses, Solicit feedback from participants upon their return ???? Determining whether or not to re-send other requesting participants or develop/offer on-site, Solicit feedback during and after the course ???? Determine whether or not to re-offer the pilot course, Verbal/emailed requests for other requests Final Action by Training Department Organize or develop an in-house/on-site program or, contact appropriate vendor to offer., Research and Attend on-site pilot courses ???? Solicit feedback during and after the course