{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fswiss\fcharset0 Arial;}} \viewkind4\uc1\pard\f0\fs28\par \par + Training and visualization\par + Sharing of process critical thinking among individuals/departments\par + Getting PWR people into BWR operations more efficiently\par + Knowledge retention - capturing thoughts and concepts\par + Uses of CMaptools for process improvement\par \par \par - Requires dedicated materials, people, and places\par - Takes a lot of time and practice (for elicitors)\par - TVA and our team needs a protocol for handling maps among participants\par best way to communicate\par best way to control content\par security issues must be resolved\par \par Ramping up elicitors\par 1. Practice some time between now and the start of elicitation\par 2. pre-brief and de-brief sessions\par 3. Observation of sessions\par 4. Parallel mapping\par 5. Practice sessions borrowing time during elicitation sessions\par \fs20\par \par \par \par \par \par go to applicable procedure writer, trainer\par proc. writers/trainers analyze where it will go\par new or revised procedure or training component is the product\par \par }